How do I burn an incense cone?
Light the cone: hold a flame to the tip for about 10 seconds, until it catches and burns evenly. Let it smoulder: gently blow out the flame; the tip glows red and the smoke begins to drift. Enjoy the scent: set the cone on a heat-proof ceramic holder in a well-ventilated space and slow down for a moment.
How long does one cone burn?
Usually about 15–30 minutes depending on size and herbs. The exact burn time is listed on each product page.
How do I use incense safely?
- Never leave burning incense unattended, and never burn it while you sleep.
- Keep it out of reach of children and pets.
- Always use a heat-proof holder (ceramic, stone, metal) on a flat surface, away from curtains, paper, fabric and anything flammable.
- Keep the room ventilated; people with respiratory conditions or who are pregnant should take care and use less.
- Wait until the cone has burned out and cooled before clearing the ash or leaving the room.
What is Yūgen incense made of?
Yūgen incense is made from fragrant wood, roots, bark and natural herbs, with no synthetic fragrance. Kei cones contain Australian sandalwood, vetiver root, litsea bark and blue lotus; Shanta sticks contain pine wood, vetiver root and litsea bark. Full ingredients are on each product page.
How should I store incense?
Keep it somewhere dry and cool, away from direct sunlight, and close the box after use so the scent lasts. Herbal incense smells best when fresh, so enjoy it soon after opening.
Can I order a custom recipe?
Yes. Blend your scent on the Custom incense page or try it in the Scent studio; This feature is still being developed; Yūgen will get in touch as soon as possible.
What about shipping and returns?
We ship across Vietnam. See fees, timing and conditions in our Shipping & returns policy.
How can I contact Yūgen?
Call or Zalo 0336620927, or message us on Instagram @yugen.iyashi or Facebook.